Privacy Policy for Evolve AI Solutions

Last Updated: 08 September 2025

1. Introduction

Welcome to Evolve AI Solutions. We are committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights in relation to that data. This policy applies to information we collect through our website (www.evolve-ai-solutions.co.uk), our client questionnaire, and any other interactions you have with us.

Our Details:

• Business Name: Evolve AI Solutions (trading name of Ryan Owen Pinder)
• Contact Email: ryan@evolve-ai-solutions.co.uk

2. What Personal Data We Collect

We collect information in the following ways:

• When you fill out our Client Questionnaire: We collect your name, email address, business name, and detailed information about your business challenges, goals, and current tool usage.
• When you use our "AI Idea Generator": We collect the business type and business challenge you enter into the tool.
• When you contact us directly: If you click our "Email Me" button or send us an email, we will collect your email address, name, and any other information you provide in your message.
• When you browse our website: We automatically collect anonymous technical information to help us understand how visitors use our site. This includes your IP address, browser type, general location (e.g., country), and which pages you visit. This data is collected by third-party services like Google Analytics.

3. How We Use Your Personal Data

We use your data for the following specific purposes:

• To Provide Our Services: The data from your Client Questionnaire is used exclusively to conduct our analysis and prepare your personalised AI Opportunity Report or strategy session.
• To Communicate With You: We use the contact details you provide via email or our questionnaire to respond to your inquiries, schedule meetings, and send information directly related to our services.
• To Operate Our Website Tools: The data you input into the AI Idea Generator is sent to the Gemini API to generate a response for you. We do not store this input data long-term.
• To Improve Our Website: The anonymous website analytics data is used to understand user behaviour, identify popular pages, and improve the overall website experience.

4. Our Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your data. The legal bases we rely on are:

• Contract: Where the processing is necessary for a contract we have with you (e.g., to provide the "AI Kickstart Report" you have purchased).
• Legitimate Interests: Where the processing is necessary for our legitimate interests (e.g., improving our website), provided these interests are not overridden by your rights.
• Consent: Where you have given us clear consent to process your personal data for a specific purpose.

5. Data Sharing and Third Parties

We respect your privacy and will not sell your personal data. We only share data with trusted third-party services that are essential to operate our business:

• Google: For our Google Workspace email, Google Calendar booking system, and Google Analytics.
• Netlify: For our website hosting.
• Gumroad: To process payments for our digital products.

6. Data Security and Retention

We take reasonable steps to protect your personal data from loss, misuse, and unauthorised access. We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for. For client records (questionnaires and reports), this means we will typically retain your data for 6 years after the end of the financial year in which our work together concludes, for tax and accounting purposes.

7. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

To exercise any of these rights, please contact us at ryan@evolve-ai-solutions.co.uk.

8. Use of Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we store on your browser. The cookies we use are "analytical" cookies from Google Analytics. They allow us to recognise and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website.

10. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at ryan@evolve-ai-solutions.co.uk. You can also complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/.